Everyone can become a target when it comes to fraud, which is why we provide, with Wire of Hope’s Prison Pen Pal Program, information to protect our members and the visitors of our website. Please read our precautionary measures to write to an inmate, our FAQ about Wire of Hope and prison correspondence, and our Terms of Service.
Our inmate penpals are encouraged to contact us by mail to report fraud. Our visitors are invited to use the online form below.
Please note that each report will be taken very seriously by our team and will be subject to a close and rigorous investigation. If the abuse of the site is corroborated, Wire of Hope reserves the right to ban and potentially blacklist visitors and inmates from using the website indefinitely. In that case, no refund will be issued.
⚠️ IMPORTANT- PLEASE READ: Wire of Hope’s team will only be able to process fraud claims supported by evidence. Please make sure to attach evidence of your claim (scan of letters, screenshots of messages, etc.) so we can take action.