All profile updates have to be purchased, with the exception of a change of address and/or prison email system. Please fill out the form below and make sure to send us the corresponding payment per our price list. Online payments can be made here.
Profile updates are handled directly by our team; please allow 5-7 business days for us to update your loved one’s profile after you sent us your request and payment.
⚠️ Profile removal requests are to be processed at the direct request of our members, by regular mail only.