• To write a prisoner online with Securus, you need to create an account on Securus Technologies. To begin, on the top right of the page, click “Sign in”.
• At the bottom of the page, click “Create an Account”. Fill out the form and submit your information. Simply follow the guided steps on the screen. If you are not a US, Canada, or Mexico resident, Securus Technologies might not allow you to register to their services or use your debit / credit card to buy virtual stamps. If this is your case, the services offered by Jmail might be a good alternative for you.
• Once your account is created, click “Launch” in the “eMessaging” section of your dashboard.
• In the eMessaging left menu, pick “Contacts” and click “Add Contact” on the right.
• Look for your prison penpal, either by entering their first and last names or their correctional ID number. Enter their state and facility. Note that you might have to pick the “DOC” or “Department of Corrections” as your facility if your penpal is housed in a state facility. Click “Search” and select your prison penpal in the list of results by clicking “Add Contact”.
• Once you have added the inmate, they should show in your contact list.